Legal

Privacy Policy

How O2 Pty Ltd collects, uses, and protects your personal information.

Who we are

O2 Pty Ltd is a digital marketing, data science, technology, and strategy consultancy based in Brisbane, Australia. Our website is located at https://o2.com.au.

O2 is a Registered Trademark. All Rights Reserved. ACN 653 267 666.

What information do we collect?

O2 collects information from you when you fill out a form, submit an enquiry, or otherwise provide us with information. When using our site, you may be asked to provide:

  • Name
  • Email address
  • Phone number
  • Business details such as company name, address, industry, or commercially sensitive information

You may visit our site anonymously. We do not require registration to access any part of the public website.

How do we collect your information?

We collect information through:

  • Contact forms — powered by Web3Forms. Form submissions are transmitted securely to our email. Web3Forms does not store your data permanently. See Web3Forms Privacy Policy.
  • Analytics — we use Google Analytics (GA4) to collect anonymised usage data such as pages visited, session duration, and device type. Google Analytics uses cookies. See Google's Privacy Policy.
  • Email communications — if you email us directly or subscribe to updates.

What do we use your information for?

Any information we collect from you may be used to:

  • Respond to your enquiries and provide customer service
  • Process transactions and deliver services
  • Send periodic emails related to your enquiry or our services
  • Improve our website and service offerings
  • Prepare proposals, benchmarking comparisons, or tender responses

Third-party services and data processors

O2 uses the following third-party services in the operation of this website and business. Each has their own privacy policies governing how they handle data:

We only share your personally identifiable information with third parties who assist us in operating our website, conducting our business, or servicing you — and only where those parties agree to keep this information confidential.

Cookies

This website uses cookies for analytics purposes (Google Analytics). These cookies collect anonymised data about how visitors use the site, including pages visited, time on site, and referring source.

You can control cookie preferences through your browser settings. Disabling cookies will not affect the core functionality of this website.

How do we protect your information?

We implement appropriate security measures to maintain the safety of your personal information. Our website is served over HTTPS (SSL/TLS encryption). Form submissions are transmitted securely. We do not store credit card or payment information on our servers.

Data retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained in our email system for the duration of any business relationship and a reasonable period thereafter.

Your rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data (where not required for legal or administrative purposes)
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at hello@o2.com.au.

Third-party links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no responsibility or liability for their content or practices. We encourage you to review the privacy policy of any site you visit.

Embedded content

Pages on this site may include embedded content (such as videos or interactive tools). Embedded content from other websites behaves as if the visitor has visited the other website, and may collect data, use cookies, or embed additional third-party tracking.

Your consent

By using this website, you consent to this privacy policy and our conditions of use.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Last updated: March 2026